1. Introduction
Campsite Index ("we," "our," or "us") is operated by Ben Bushell (trading as Campsite Index). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or create an account.
2. Information we collect
2.1 Information you provide
- Account information (such as name, email address, and password) if you create an account.
- Communications (such as emails you send us, including support requests).
2.2 Information collected automatically
- Usage data (such as pages viewed and interactions) through Google Analytics (GA4), where enabled.
- Device and technical data (such as browser type, approximate location derived from IP, and operating system).
- Cookies and similar technologies used to operate the site, keep you signed in where applicable, and measure site usage.
3. How we use information
- Provide and maintain the website and its features.
- Create and manage user accounts and sessions.
- Respond to messages and provide customer support.
- Monitor, analyze, and improve our website (including with GA4, if enabled).
- Detect, prevent, and address security or abuse.
Where required under UK law, we rely on your consent before using non-essential cookies (such as analytics cookies). For other processing, our lawful bases may include performance of a contract, legal obligations, and legitimate interests.
4. Analytics (Google Analytics / GA4)
We use Google Analytics (GA4) to understand how visitors use our site, which helps us improve performance and content. GA4 may set cookies or use similar technologies and collect information such as page views, navigation paths, and device/browser details.
You can learn more about Google's practices in Google's privacy policy and you can control cookies through your browser settings. Where required, we will rely on your consent before placing analytics cookies, and you can change your choice using the cookie settings link on our site.
5. Information sharing and disclosure
We may share information in the following circumstances:
- With service providers who help us operate the site (for example, hosting, email delivery, and analytics providers such as Google Analytics).
- For legal reasons if we believe disclosure is required by law or necessary to protect rights, safety, or property.
- In connection with a business transaction (for example, a merger or sale of assets), subject to appropriate safeguards.
6. Data retention
We retain personal information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. Usage and analytics data may be retained for a limited period for reporting and improvement purposes.
7. Your rights
Depending on where you live, you may have rights to access, correct, delete, or object to certain processing of your personal data, and to request data portability. To make a request, contact us using the details below.
If you are in the UK, you can also complain to the Information Commissioner's Office (ICO).
8. International transfers
Your information may be processed in countries other than your own. Where we transfer personal information internationally, we take steps to ensure appropriate safeguards are in place.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date.
10. Contact us
If you have questions about this Privacy Policy or our data practices, contact us at [email protected].